Reference

Get Into the Lobby With a Fresh royal2 Account

Creating your royal2 account takes a handful of steps — fill in your details, verify your identity, and link DANA, OVO, or GoPay so you're ready to deposit the moment you land in the lobby.

DANA, OVO, GoPay readyMobile-first account setupIdentity verified at registrationPalembang and all regions supported
Explore the Lobby Read FAQ
royal2 Get Into the Lobby With a Fresh royal2 Account
ACCOUNT HELP PATHS

Reach Us When Your Account Needs Attention

Registration questions come in all shapes — a missed OTP, a form validation error, or a wallet link that didn't confirm. We keep account support reachable through live chat, so you're not stuck waiting on email threads. If your issue involves identity verification or a payment that hasn't reflected, live chat connects you to an agent who can check the status directly. For less urgent questions about account settings or deposit methods, the help centre covers the most common registration scenarios step by step.

Live Chat Available from the account page and the lobby footer. Agents handle OTP issues, wallet connection problems, and identity verification queries in real time.
Help Centre A self-serve section covering registration steps, e-wallet deposit paths, and common account errors — useful before you open a chat.
Account Email For issues requiring documentation — such as identity re-verification or account recovery — email support handles cases that need a written record.
ACCOUNT SAFETY SIGNALS

How We Keep Your Account Secure

Account security starts at registration. SSL encryption runs across every form field — your mobile number, password, and identity details travel encrypted from the moment you type them. Two-factor authentication is available and recommended: once active, a login attempt requires both your password and a one-time code sent to your registered number. Identity verification at registration also protects you — it means no one else can link a wallet to your account or submit a withdrawal under your name. Your data is handled in line with applicable privacy standards, and we don't share account details with third parties outside of what's required to process your e-wallet transactions.

SSL Encryption

Every field you complete during registration is protected by SSL. Your personal details, password and wallet information are encrypted in transit at all times.

Two-Factor Login

Add an extra layer by enabling two-factor authentication after registration. Each new login requires a one-time code sent to your verified mobile number.

Identity Verification

The identity step at registration prevents unauthorised wallet links or withdrawal requests. Only your verified details can be used to move funds out of your account.

Data Protection

Your account data is used only for login, payment processing, and support. We do not sell or share personal details with advertisers or unrelated third parties.

What Happens When You Register

Start by entering your mobile number and a valid email address — both are used for account verification and future login. You'll receive a one-time PIN to confirm your number. After that, set a secure password and complete the basic identity form so your withdrawal details can be matched to your account later. Once that's

done, the lobby opens and your wallet connection step is next: choose DANA, OVO, or GoPay from the deposit screen, open your e-wallet app, and send to the account number shown. Deposits reflect once your e-wallet confirms the transfer. If anything stalls during setup, our account support team can walk you through it via live

chat.

  • Mobile Verification Your mobile number is confirmed with a one-time PIN during registration. This ties your account to a real, accessible number you can use for login recovery.
  • Identity Step A short identity form at registration means your withdrawal requests match your verified account — no extra steps needed when you cash out later.
  • Wallet Connection After your account is active, link DANA, OVO, or GoPay directly from your account settings. Your first deposit can follow immediately from there.
  • Account Support Access New accounts get access to live chat from the moment of registration. If your OTP doesn't arrive or a form field flags an error, support is a tap away.

Account

Start by entering your mobile number and a valid email address — both are used for account verification and future login. You'll receive a one-time PIN to confirm your number. After that, set a secure password and complete the basic identity form so your withdrawal details can be matched to your account later. Once that's done, the lobby opens and your wallet connection step is next: choose DANA, OVO, or GoPay from the deposit screen, open your e-wallet app, and send to the account number shown. Deposits reflect once your e-wallet confirms the transfer. If anything stalls during setup, our account support team can walk you through it via live chat.

Explore the Lobby

Your details are encrypted for secure account access.

LOCAL WALLET OPTIONS

Fund Your Account With DANA, OVO or GoPay

Once your account is live, the deposit screen shows DANA, OVO, and GoPay as your primary funding paths. Open your chosen e-wallet app, send to the account number displayed, confirm with your PIN, and the balance moves to your royal2 account. Each wallet follows its own confirmation flow — DANA users tap the transfer screen inside the DANA app, OVO routes through the OVO transfer menu, and GoPay runs through the Gojek app. No extra codes or third-party steps involved. Availability depends on local law and eligible regions.

DANA Send directly from the DANA app using the account number shown at checkout. Confirmation comes from DANA's own transfer screen — straightforward and familiar.
OVO OVO transfers go through the OVO app's send-money flow. Once OVO confirms, your account balance updates and you're ready to explore the lobby.
GoPay GoPay runs inside the Gojek app. Open the transfer section, enter the account number, confirm your PIN, and the deposit registers on your account.

Common Questions About Opening an Account

If something about the registration process isn't clear, the answers below cover the steps most people ask about — from what you need to get started to how your wallet connects after your account is active.

You need a valid mobile number, an active email address, and basic identity details. A DANA, OVO, or GoPay account is needed to fund your balance after registration.

After you enter your mobile number, we send a one-time PIN via SMS. Enter it on the verification screen within the time shown to confirm your number and move forward.

Yes. The registration flow is built for mobile. Once your account is active, open the deposit screen, choose GoPay, and complete the transfer inside the Gojek app.

Verifying your identity at sign-up protects your account. It ensures only you can link a wallet and ensures withdrawal requests match the account holder's details.

Check that the number entered is correct, then use the resend option on the verification screen. If it still doesn't arrive, open live chat and an agent can help resolve it.

Account creation is available where local law permits. Players in Palembang and across Indonesia can access the registration form, subject to applicable regional eligibility.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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