What Data We Collect and Why
When you open an account with royal2, we collect the details you submit at registration — your name, email address, date of birth and contact number. If you fund your account using DANA, OVO, or GoPay, we also record transaction references tied to those wallet sessions.
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We do not store full wallet credentials or PINs on our side; your e-wallet app handles that directly. We collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and to detect unusual access patterns. This data
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is not sold to third parties. We share it only where required to process a transaction, comply with a legal obligation, or investigate a reported account issue. For players in Palembang or anywhere across Indonesia, the same data practices apply regardless of which local payment method
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you use. Retention periods vary by data type: account records are held for as long as your account remains active and for a period after closure as required by applicable law. You can request a copy of the data we hold on you, ask us to
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correct inaccurate records, or request deletion where no legal hold applies. All requests are handled through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.